6 retail tech trends to watch for that go beyond competing with Amazon

On the backend, #retail businesses have hundreds of tasks that must go smoothly for customers to have a great shopping experience. This means that #automation and the #IoT go hand-in-hand to add increasing value to retail customers. In this article, you’ll learn about the 6 main tech trends #Microsoft and other top players are using to push the envelope within the industry.

The Network in 2020: Faster, Closer, Smarter

It’s true. We expect a lot from our devices and the internet. Capabilities, connectivity—we know that practically anything we can think of is out there, cloud-based, ready for us to use and enjoy. This demand is why the network must continue to be quick to adapt. Steve Alexander sums up key requirements in his Forbes article, “The Network in 2020: Faster, Closer, Smarter” where he states that user experiences and interconnectedness will elevate to new levels. Users demand it. Connect with Cool Side Computer Systems for more thoughtful articles.

Consumer fraud complaints hit record high

Fraud is ubiquitous and only increasing. Early reports from 2020 document a full 3% rise since 2018. #MSDyn365 is here to help with a world-class fraud protection platform that safeguards over 1 billion transactions for #Microsoft.

Webinar best practices: An activation playbook

How do you drive registrations for your webinars? What about during the event—what’s the best way to drive engagement? Don’t forget post webinar strategy! Access this playbook for best practices on successful webinars, and contact Cool Side Computer Systems for more resources!

Customer Story: Clifton Coffee | Connect and Collaborate

Is your business in need of an updated communication platform? How about an easier way for employees to stay in touch, exchange ideas, and drive #innovation?

With new communication technology available from #Microsoft, you can do all that and more. Check out this video to learn how you can set the bar for communication standards in your industry.

Need help getting started? Contact our team at Cool Side Computer Systems

Business Central TCO Overview

On the surface, cloud and on-premises ERP solutions might look identical, but there can be costs below the surface. Download this free TCO Infographic to learn more:

#Microsoft #Technology #BusinessAutomation #accounting #MSDyn365 #cloud

Beyond overhead: Donor expectations for driving measurable impact with technology

Microsoft conducted an extensive survey and found that donors and funders are more likely to contribute to a nonprofit that can show how it is using technology to run its programs in a better way. This report, “Beyond overhead…,” summarizes the results of this global survey, provides examples of nonprofits investing in technology, and explores how technology is contributing to organizational impact. Additionally, “Beyond overhead…” offers actionable guidance for building a technology investment strategy that meets the needs of the nonprofit organization and its donors.

The retail industry is evolving

In the new retail industry driven by #DigitalTransformation, tailor-made customer experiences and convenience are the defining reasons behind most purchases. Read this infographic to learn about the 5 driving factors behind the evolution of this industry and how you can use them to your advantage with #Microsoft #Retail Solutions.