{"id":1979,"date":"2021-10-27T10:13:22","date_gmt":"2021-10-27T10:13:22","guid":{"rendered":"https:\/\/coolsidehosting.com\/blog\/?p=1979"},"modified":"2021-10-27T10:13:22","modified_gmt":"2021-10-27T10:13:22","slug":"allstate-transforms-the-customer-experience-with-azure-ai","status":"publish","type":"post","link":"https:\/\/coolsidehosting.com\/blog\/2021\/10\/27\/allstate-transforms-the-customer-experience-with-azure-ai\/","title":{"rendered":"Allstate transforms the customer experience with Azure AI"},"content":{"rendered":"<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"\/\/www.youtube.com\/embed\/aIFbQNE3KOI\" frameborder=\"0\" allowfullscreen><\/iframe><br \/>\n    This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to elevate your customer experience with AI? Check out how #Allstate is using @AzureCognitiveServices to capture insights from customer calls to enable a more seamless customer experience.<\/p>\n","protected":false},"author":1,"featured_media":1978,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1979","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"jetpack_featured_media_url":"https:\/\/coolsidehosting.com\/blog\/wp-content\/uploads\/2021\/10\/maxresdefault-9.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/posts\/1979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/comments?post=1979"}],"version-history":[{"count":1,"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/posts\/1979\/revisions"}],"predecessor-version":[{"id":1980,"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/posts\/1979\/revisions\/1980"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/media\/1978"}],"wp:attachment":[{"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/media?parent=1979"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/categories?post=1979"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/coolsidehosting.com\/blog\/wp-json\/wp\/v2\/tags?post=1979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}